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Ресурсы психологической поддержки

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This page is a translated version of the page Mental health resources and the translation is 100% complete.
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 Resources Helplines Emergency numbers Term Glossary 

Команда Доверие и безопасность Фонда Викимедиа поддерживает этот список телефонов доверия для тех, кто нуждается в поддержке в кризисной ситуации или знает кого-то, кому такая поддержка может понадобиться. Дайте кому-нибудь ссылку на эту страницу, если вы считаете, что она может ему помочь.

Добавляйте любые предложения по дополнению этого списка на страницу обсуждения (особенно для стран, по которым пока приведено мало или совсем не приведено никаких ссылок на ресурсы); пожалуйста, не добавляйте их в этот список сами.

Worldwide

  • Befrienders.org A world wide network of volunteers and non-profits to provide emotional support
  • Samaritans A UK based charity who is willing to support people (in English) from anywhere in the world
    • Email: jo@samaritans.org

Австралия

General Crisis Support & Suicide Hotline

  • Lifeline offering wide-range crisis support & suicide prevention

LGBTQIA support

QLife available "3:00pm to midnight in your state, around Australia, every day."

Support for Children, Teens & Young Adults

Kids Helpline

Austria

General Crisis Support & Suicide Hotline

Telefonseelsorge Österreich Telephone Hotline for crisis support

  • Phone: 142
    • 24-hour emotional support telephone hotline, chat support (you need to make an appointment) and e-mail support.

Bangladesh

General Crisis Support & Suicide Hotline

National Emergency Helpline: Service by Bangladesh Police Telephone Hotline for crisis support

  • Phone: 999

National Helpline Centre for Violence against Women and Children: Service by Ministry by Women and Children Affairs, Government of Bangladesh Telephone Hotline for crisis support

  • Phone: 109

National Child Helpline: Service by Department of Social Service, Government of Bangladesh Telephone Hotline for crisis support

  • Phone: 1098

National helpline center for violence against women: Service by Ministry by Women and Children Affairs, Government of Bangladesh Telephone Hotline for crisis support

  • Phone: 10921

Kaan Pete Roi: Service by volunteer non-profit helpline for emotional support and suicide prevention Telephone Hotline for crisis support

  • Phone: 01779554391, 01779554392, 01688709965, 01688709966, 01852035634, 01985275286, 01852035634

Belgium

General Crisis Support & Suicide Hotline

Télé-accueil Telephone Hotline for crisis support in French language

  • Phone: 107
    • 24-hour emotional support telephone hotline

Tele-Onthaal Telephone Hotline for crisis support in Dutch language

  • Phone: 106
    • 24-hour emotional support telephone hotline

Telefonhilfe Telephone Hotline for crisis support in German language

  • Phone: 108
    • 24-hour emotional support telephone hotline

Канада

General Crisis Support & Suicide Hotline

9-8-8 Suicide Crisis Line (formerly Talk Suicide Canada) Telephone Hotline for crisis support in English or French languages

  • Phone: 9-8-8
    • 24-hour emotional support telephone hotline, call or text

Suicide Prevention Canada Find local crisis support centers in your Province

Support for Children, Teens & Young Adults

Kids Help Phone supporting kids, teens and young adults 20 and under. Available in English and French

Youth Line (LGBTQ+ youth 16 to 29 years old)

Text +1 647-694-4275 Sunday to Friday, 4:00pm to 9:30pm (EST)

Wellness Together Canada https://www.wellnesstogether.ca/en-CA Immediate Crisis Support Youth: text “WELLNESS” to 686868

Adults: text “WELLNESS” to 741741

Front Line Workers” text “FRONTLINE” to 741741

Indigenous people can also reach out to Hope for Wellness at 1-855-242-3310

Talk Suicide Canada Call 1.833.456.4566 | Toll free | 24/7/365 Text 45645 | 4pm to midnight ET https://talksuicide.ca/

Китай

General Crisis Support & Suicide Hotline

Crisis Beijing

  • Phone: 800-810-1117 or 010-82951332
    • 24-hour emotional support hotline

Чехия

General Crisis Support & Suicide Hotline

Modrálinka Telephone Hotline for crisis support

  • Phone: 549 241 010 or 608 902 410 (mobile)
  • email: help@modralinka.cz
  • Skype: modralinka
    • 24-hour emotional support telephone hotline, chat support, support through Skype and e-mail support.

Denmark

General Crisis Support & Suicide Hotline

Livslinien Telephone Hotline for crisis support

  • Phone: 70 201 201
    • Suicide and emotional support telephone hotline, chat support, and e-mail support.
    • Staffed daily from 11am to 4pm

Франция

General Crisis Support & Suicide Hotline

Suicide Écoute Suicide and crisis support

  • Phone: 01 45 39 40 00
    • Staffed 24/7

Германия

General Crisis Support & Suicide Hotline

Telefonseelsorge Telephone Hotline for crisis support

  • Phone: 0800/111 0 111, 0800/111 0 222 or 116 123 (free of charge)
    • 24-hour phone support, chat support (you need to make an appointment) and e-mail support. In some cities they offer face-to-face counseling
    • email: telefonseelsorge@diakonie.de

Support for Children, Teens & Young Adults

Kids Help Phone supporting kids, teens and young adults 20 and under.

  • Phone: 116 111
    • Free call – Staffed Monday through Saturday 2pm to 8pm – Central European Time

Греция

General Crisis Support & Suicide Hotline

Telephone Line for Emergency Social Aid 197

  • Phone: 197 (free of charge)
    • 24-hour phone support
    • email: helpline197@ekka.org.gr

Child protection national line: 1107

Hungary

Magyar Lelki Elsősegély Telefonszolgálatok Szövetsége:

  • Phone numbers:
    • 116-123 (only domestic calls, free of charge, available 24/7)
    • 06 (80) 810-600 (only domestic calls, free of charge, Fri 19:00 – Sat 07:00 and Sat 19:00 – Wed 13:00)
  • Email: sos116123(_AT_)gmail.com (reply within 72 hours)
  • Skype: lelkigondozas1 (Mon–Fri 17:00–01:00)

Индия

General Crisis Support & Suicide Hotline

Muktaa Mental Health Helpline

  • Phone: 788-788-9882
  • Timings: 12 – 8PM, Mon–Sat

It takes courage to acknowledge you need support and reach out for it. When you do, we will be here for you.

You Don't Need a "Big Reason" to Reach Out To Us. A few (of many) very good reasons to talk to us are:

  • Suicidal Thoughts
  • Uncontrollable Anger
  • Relationship Issues
  • Sexual Concerns
  • Family & Relatives
  • Peers & Friendships
  • Academics & Career
  • Sadness & Depression
  • Gender & Sexuality
  • Anxiety & Stress

Talk to us now: 0788-788-9882

Sneha India

  • Phone: 91-44-2464 0050 or 91-44-2464 0060
    • 24-hour phone support
  • Email: help@snehaindia.org
  • Maitra Helpline (free counselling open to all):
    • Phone number: +91 22 25385447 (services in Marathi, Hindi, English languages available. Open 10am to 6pm)

Institute for Psychological health (IPH)

  • Address: 9th Floor, Shree Ganesh Darshan, Opposite Sapatnekar Hospital, Hariniwas Circle, LBS Road, Thane (W) 400602

Ireland

General Crisis Support & Suicide Hotline

Samaritans

Israel

General Crisis Support & Suicide Hotline

ERAN (ער"ן)

  • Phone (IL): 1201 – support is available in Hebrew, Arabic, English and Russian
    • Free call, hotline staffed 24 hours, every day
  • Email: eran1201@eran.org.il
  • Online chat – support is available in Hebrew, Arabic, English and Russian

Italy

General Crisis Support & Suicide Hotline

Telefono Amico

  • Phone: 199 284 284
    • from 10 am to 12 pm

Invitation to live

  • for Trentino Alto Adige
  • Phone: 800 061650
    • Free call – Staffed 24/7

Support for Children, Teens & Young Adults

Telefono Azzurro Local contacts

  • Phone: 19696
  • Emergency Phone: 114
    • Free call – Staffed 24/7

Japan

General Crisis Support and Suicide Hotline

厚生労働省(The Ministry of Health, Labour, and Welfare) による電話相談窓口一覧

  • Phone: 0570 064 556
    • Free call – Staffed 24/7

Support for Children, Teens & Young Adults

厚生労働省(The Ministry of Health, Labour, and Welfare) による電話相談窓口一覧

  • Phone: 0120 99 7777
    • Free call – Staffed 16:00 (JST) – 21:00 (JST)

Malaysia

General Crisis Support & Suicide Hotline

Befrienders Malaysia

  • Phone: 03-79568144 or 03-79568145
    • 24 hour support line
  • Email: sam@befrienders.org.my
  • Walk in Address: 95 Jalan Templer 46000, Petaling Jaya Malaysia

Netherlands

General Crisis Support & Suicide Hotline

113

Korrelatie

  • Phone: 0900-1450
    • € 0,15 cents per minute, Monday – Friday 09:00 – 18:00
  • Online chat available from their home page
  • Whatsapp: 06-13863803
    • Both available Monday to Friday 09:00 – 17:30
  • Email: vraag@korrelatie.nl
    • Also available Monday to Friday 09:00 – 18:00

New Zealand

General Crisis Support & Suicide Hotline

Lifeline New Zealand

  • Phone: 09 5222 999 (within Auckland) 0800 543 354 (outside Auckland)
    • 24 hour support

Pakistan

Португалия

General Crisis Support & Suicide Centres

Directorate-General of Health in Portugal

  • Provides links to appropriate mental health support in different regions of Portugal

National Health Service Contact Center, SNS 24

  • Phone: 808 24 24 24
    • 24 hour support, not specific for mental health issues

Support for children

Directorate-General of Health in Portugal for children and adolescents -

  • Provides links to appropriate mental health support in different regions of Portugal

Сингапур

General Crisis Support & Suicide Hotline

SOS Singapore

  • Phone: 1800-221 4444
    • 24-hour support from trained volunteers
  • Email: pat@sos.org.sg
    • If you prefer email, may take up to 2 days to hear a response

Южная Корея

General Crisis Support and Suicide Hotline

  • Suicide Prevention Counseling Line: 109
  • Korea Suicide Prevention Center: 1577-0199 (website)
  • Ministry of Health and Welfare hotline: 129
  • Lifeline Korea: 1588-9191 (Email consulting)
  • Youth Cyber Counseling Center: 1388

Spain

General Crisis Support and Suicide Hotline

  • Attention line to suicidal conduct: 024 (website)
  • Hope Phone: 717 003 717 (website)
    • Free psychological help
    • Also contactable through email (ayuda@telefonodelaesperanza.org) or chat.

Switzerland

General Crisis Support & Suicide Hotline

Die Dargebotene Hand

  • Phone (German, French, Italian): 143
    • 24 hours every day
  • Mail and Chat counseling available

Pro Mente Sana

  • Phone (French): 0840 0000 62
    • available Mondays, Tuesdays and Thursdays 10:00 – 13:00

LGBTQIA support

LGBT+ Helpline

  • Phone: 0800 133 133
    • available Mondays to Thursdays 19:00 – 21:00
    • Mail counseling available

Support for young people (under 18)

"147" of Pro Juventute

  • Phone (German, French, Italian): 147
    • 24 hours every day
    • Free call, will not show up on phone bills
  • Mail and chat counseling available

Taiwan

General Crisis Support & Suicide Hotline

Hotline set up by Taiwanese government

  • Phone: +886 0800-788-995
    • Staffed 24/7

Hotline set up by Taiwanese civil society "生命線"

  • Phone (call by landline): 1995

Hotline set up by Taiwanese civil society "張老師"

  • Phone (call by landline): 1980

Email support:tspc@tsos.org.tw

Ukraine

Support line for men

The hotline numbers 2345 (Vodafone and Lifecell) and +38 (067) 752 23 45 (Kyivstar) are free and open 24 hours a day. Operators are qualified psychologists with many years of experience in psychological practice. Online at 2345.in.ua

Online support

Online psychological support available 24 hours a day Tell me

United Kingdom

General Crisis Support & Suicide Hotline

Samaritans

Give Us a Shout (Crisis Text Line)

  • Text "SHOUT" to 85258 – free on major mobile networks

The Calm Zone – Campaign against living miserably

LGBTQIA support

LGBT Helpline

  • Phone: 0345 3 30 30 30
    • 10am until 10pm Monday to Friday, and 10am until 6pm Saturday
  • Email: helpline@lgbt.foundation
    • Replies within 72 hours

Support for children

Childline

  • Phone: 0800 1111 (details)
    • Free call, will not show up on phone bills
    • Primary support is English-language only.
  • Email: Your locker
    • Childline account (free) required to send and receive Childline confidential email
  • Online chat: 1-2-1 Chat
    • Confidential
    • O2 customers will not be charged data or credits

United States

General Crisis Support & Suicide Hotline

988 Suicide & Crisis Lifeline (formerly, National Suicide Prevention Lifeline)

Crisis Textline

  • Text HOME to 741741

LGBTQIA support

The Trevor Project

  • Phone: Trevor Lifeline – 866-488-7386
    • Hotline staffed 24 hours, every day
  • Text: START to 678678
    • Staffed 24 hours, every day
    • May incur a texting charge depending on your phone plan
  • Online chat
    • Staffed 24 hours, every day
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