Talk:Programs & Events Dashboard/Archives/2021

Dashboard data dump

Hi there, I am Abd Alsattar Ardati, a Computer Science PhD student at the University of St Andrews. I am planning to propose a project that involves analysing the (https://outreachdashboard.wmflabs.org/) data (programms, participants and articles ect..). Is there any way to get data dumps from this dashboard tool? And does this raise any ethical issues? Best, Abd Alsattar Ardati (talk) 23:15, 4 December 2020 (UTC)

Abd Alsattar Ardati: Hi, and sorry for the slow reply! Much of the data that you're looking for can be downloaded in CSV format from the Dashboard. There's no option to get a consolidated data dump from the whole system at once, but anything you can see on the Dashboard is public data, and most of it can be downloaded. What are you looking for specifically? Feel free to follow up by email (sage at wikiedu.org)--Sage (Wiki Ed) (talk) 21:06, 11 January 2021 (UTC)

Dashboard not updating

Hello,

I wish to request for an update to this dashboard: https://outreachdashboard.wmflabs.org/courses/Moleskine_Foundation/AfroCuration_December_2020# It hasn't been updated in 9 days.

Thanks. Shahadusadik (talk) 19:32, 5 December 2020 (UTC)

User edits outside an event

I just joined a new edit-a-thon event and the program's dashboard imported many of my other edits unrelated to the event before I joined. It showed my older edits in the Activity tab and also really screwed up the statistics for it. I also looked at an event I attended a couple years ago, and it continues to show articles and activity that occurred after the event. I feel like this really undermines the usefulness of the dashboard and tools when it can't be configured to only show the edits made in connection to the event, with my outside edits overwhelming those made by my colleagues. Thanks, Reywas92 (talk) 20:56, 5 December 2020 (UTC)

Reywas92: If you click 'Show Course Specific' on the Activity tab, it will limit it to edits that are counted for the statistics. For newcomer-focused events, it can be useful to show more recent edits that happned after the event ended, but we recently added the option to limit it for cases like yours.--Ragesoss (talk) 21:37, 8 January 2021 (UTC)

WikiUral

WikiUral Logo (The Mistress of the Copper Mountain) En

Dear Colleagues! Please help me!

I realized that I created the course wrong. But I cannot remove it. Please help me remove the wrong pages: https://outreachdashboard.wmflabs.org/courses/Wikimedia_RU/WikiUral/home

Correct start page: https://outreachdashboard.wmflabs.org/campaigns/wikiural/overview

Best Regards, — Niklitov (talk) 22:12, 6 December 2020 (UTC)

Stats for campaign

Hi,

When I try to "download stats" for a campaign, wiht either "Editor usernames" or "Editors by course", I get no results. Apparently because the programs are private. As I'm organizer (of the campaign) and facilitator (of each programs), is there a way to get the stats for all the programs at once?

Cheers, Nicolas WCL (talk) 08:32, 5 January 2021 (UTC)

Campaign organizer – rights

Hi, as a campaign organizer, I am able to edit programs within the campaign. All seems to work but adding participants to a program. I was able to edit a description of this program. But I was unable to add participants (or event add myself as another facilitator). The error message says "Only participants of this course may do that." --Vojtěch Veselý (talk) 22:30, 10 January 2021 (UTC)

@Vojtěch Veselý: that event ended months ago, are you having this problem with open/future events as well? — xaosflux ^Talk 14:42, 11 January 2021 (UTC)

@Xaosflux: I just tried it in an active program and yes, the result is the same.--Vojtěch Veselý (talk) 17:06, 11 January 2021 (UTC)

@Vojtěch Veselý: the best I can tell, this is working as designed. Campaign organizers are able to run certain campaign reports, but are not automatically facilitators of all programs - when an organizer creates a program they can add any number of facilitators (and can add them after the fact). Is there a program that only has inactive/unavailable facilitators right now that you need to take over? — xaosflux ^Talk 17:15, 11 January 2021 (UTC)

Error accessing dashboard

Tracked in Phabricator:
Task T273067

• I was looking for my programms and I saw this error There was an error: Internal Server Error
• Can anyone have a look at what has gone wrong? thanks in advance QueerEcofeminist [they/them/their] 10:17, 15 January 2021 (UTC)

Same here, 500 error, even on homepage at https://outreachdashboard.wmflabs.org/ . Symac (talk) 13:29, 15 January 2021 (UTC)

• This appears to be resolved, @QueerEcofeminist and Symac: would you please try again? — xaosflux ^Talk 16:28, 19 January 2021 (UTC)

thanks @Xaosflux: this is now fine. Symac (talk) 04:47, 20 January 2021 (UTC)

@Xaosflux: broken again today :( Symac (talk) 10:28, 27 January 2021 (UTC)

@Symac: see phab:T273048 - outage has been reported. — xaosflux ^Talk 11:50, 27 January 2021 (UTC)

@Symac: try now, services were restarted. — xaosflux ^Talk 15:11, 27 January 2021 (UTC)

@Xaosflux: thanks it's fine today ! Symac (talk) 04:35, 28 January 2021 (UTC)

• phab:T273067 opened for RCA. — xaosflux ^Talk 15:17, 27 January 2021 (UTC)

The following discussion is closed. Please do not modify it. Subsequent comments should be made on the appropriate discussion page. No further edits should be made to this discussion.

---

Help! All of my editors / students are gone!

Tracked in Phabricator:
Task T273048

I am getting a red message that says: "There was an error" or

sometimes the page doesn't even load and it says:

Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator at sage@wikiedu.org to inform them of the time this error occurred, and the actions you performed just before this error.

More information about this error may be available in the server error log. Apache/2.4.25 (Debian) Server at outreachdashboard.wmflabs.org Port 80 11:43, 27 January 2021 (UTC)

Hello. I think the tool is going through maintenance. This normally takes some time, but everything will be set. With which Wikimedia project are you working? If this project has enabled automated edits, you will still be able to see the list of editors/students on the project. --Joalpe (talk) 11:47, 27 January 2021 (UTC)

I've opened phab:T273048 for the reported outage. — xaosflux ^Talk 11:48, 27 January 2021 (UTC)

This was resolved with restart, see phab ticket for notes. — xaosflux ^Talk 16:05, 27 January 2021 (UTC)

---

The above discussion is preserved as an archive. Please do not modify it. Subsequent comments should be made in a new section.

Edits not tracking?

Some of our event edits don't seem to be counted. Editors have logged in and say their work shows in Wikipedia but not on our event dashboard. How do I fix this? Thanks in advance for your suggestions.

https://outreachdashboard.wmflabs.org/courses/Vanderbilt_University_Libraries/Vanderbilt_Library_Staff_Service_Wikipedia_Edit-a-thon_(Monday_January_18,_2021)/students/overview --CatonMA2 (talk) 17:50, 18 January 2021 (UTC)

@CatonMA2: Isn't this just an update flow issue? Was it solved? --Joalpe (talk) 11:47, 27 January 2021 (UTC)

this was resolved OK thanks CatonMA2 (talk) 16:46, 16 March 2021 (UTC)

Edits not being tracked

I have created this dashboard in which edits are not being counted - https://outreachdashboard.wmflabs.org/courses/CIS-A2K,_Jnana_Prabodhini/Marathi_Community_Lingua_Libre_Project_(2021)/home Could you please guide me to resolve the issue? Subodh (CIS-A2K) (talk) 04:37, 30 January 2021 (UTC)

It looks like it's working now. Long-running events like this begin in the slowest update queue, so they can take a little while before the first data starts showing up. (The Dashboard does this to optimize for short events like editathons so that they get timely data while the event is still going on.)--Sage (Wiki Ed) (talk) 17:21, 10 February 2021 (UTC)

Recent edits for each editor on a project

Hello, I am using the Dashboard to track edits by a handful of editors on the University of Washington PCC Wikidata Pilot Project. Right now, when I click on "editors", the Dashboard shows that most of our editors have made zero edits in the past week, which is false. Can anyone help us troubleshoot or explain why this is happening? Thank you, --Clements.UWLib (talk) 22:21, 3 February 2021 (UTC)

(We discussed this over email, so I'm just following up on-wiki in case others are curious.) This was because of the query tool at wikiedudashboard.toolforge.org running out of memory when trying to retrieve revisions for the very active editors in this program. I fixed it last week by increasing the memory limit for the tool.--Sage (Wiki Ed) (talk) 17:04, 10 February 2021 (UTC)

Please include mad.wikipedia.org, nia.wikipedia.org, and nia.wiktionary.org

Tracked in Phabricator:
Task T274224

Hi, please include those three new Wikimedia projects to the Dashboard. Wikimedia Indonesia will involve the three in an event this week. Thank you! Cahyo (WMID) (talk) 06:14, 9 February 2021 (UTC)

Done. Thank you for filing this as a task on Phabricator! --Sage (Wiki Ed) (talk) 17:00, 10 February 2021 (UTC)

Mixed name or username of facilitator

Please check this:

• the Facilitators field in this course is filled with "Geraki (geraki, cbratsas)"
• Cbratsas is another person that we had collaborated in past courses, I am not sure how I mixed those two names in some previous course, but now it is displayed like this in every course.
• In my profile there is nothing like that.

I cannot find how to change it. -Geraki ^T_L 16:28, 16 February 2021 (UTC)

Geraki: I've fixed this. Early on, Programs & Events Dashboard prompted users for their real name when they first signed in, which you must have accidentally filled out "geraki, cbratsas". That becomes automatically added as your real name for any programs you create. (It's possible to change the real name you've got set using this form: https://outreachdashboard.wmflabs.org/onboarding .) I've cleared that entry from both your account and all the programs you've set up, so it shouldn't happen any more.--Sage (Wiki Ed) (talk) 18:08, 16 February 2021 (UTC)

Thank you Sage (Wiki Ed)! -Geraki ^T_L 06:32, 17 February 2021 (UTC)

Project stats not updating

Hi there, the stats for my current project hasn't updated in five days now, when it used to update a few times every day. Is this an issue with program, and is there a way for me to manually get the stats to update? --Prosperosity (talk) 07:41, 21 February 2021 (UTC)

Prosperosity: It's not an issue specific to this program; most moderately active programs go about 5 days between updates right now, because of some changes I made recently to improve the update frequency and reduce the system load caused by the largest programs. I'm working on adjusting the system to rebalance the update priorities, and hopefully bring the update frequency for moderately active programs like this one back up to once per day or better. It may take a little while to get there.--Sage (Wiki Ed) (talk) 20:52, 22 February 2021 (UTC)

Thanks! Since I posted this it's updated once already. --Prosperosity (talk) 02:26, 23 February 2021 (UTC)

Pageviews compared to pageviews

I find the number of pageveiws for articles a bit confusing in the dashboard, and need some help to sort it out when comparing to the pageview tool. For a project we are doing with a bunch of students, Kulturhistoria på Wikipedia som gymnasiearbete, the number of views according to the stats are:

• Jugend i Sverige, 8246 according to the dashboard, 487 according to pageviews
• Sexualundervisning i Sverige, 4788 according to the dashboard, 102 according to pageviews
• Feminiseringen av läraryrket i Sverige, 4455 according to the dashboard, 137 according to pageviews

It's hard to believe and be happy about the reported 71.9K Article views. Is there a reason for the difference and is it possible to get more accurate numbers to the dashboard? /Axel Pettersson (WMSE) (talk) 11:07, 26 February 2021 (UTC)

Axel Pettersson (WMSE): The way the Dashboard estimates pageviews is based on finding the average daily views for given article, and multiplying that by the number of days since a student made their first edit to it. In this case, it's finding a high average view count based on the days since those articles entered mainspace, but it's treating them as if they were getting that many views daily since the first sandbox edit in the page history. There's not currently a way to get more accurate pageview numbers from the dashboard; we switched to this less accurate estimation method because updating the complete pageview stats for every article created too much system load.--Ragesoss (talk) 14:41, 26 February 2021 (UTC)

Ragesoss: Hmmm, thanks, that explains things. I guess that for this project, where students start editing during the fall (October for Jugend i Sverige) and publish/move to mainspace in february, followed by a spike due to new article interest by the community, the estimate will be off for quite a while before things settle. That also explains why the expanded older articles, like Stenungsund are more in line. For shorter edit-a-thons i might me useful, but not in this case. /Axel Pettersson (WMSE) (talk) 15:42, 26 February 2021 (UTC)

User data does not appear on the program page

Hello to the dashboard team,

I have opened a program page designed to track user activity in one of the WMIL programs from the beginning of 2020 until its end. I see that the data on these users do not appear on the program page (at least as of this moment). Is the reason that the set date for the end of the follow-up has already passed? And if so, can it be solved?

In gratitude and many thanks, Shai-WMIL (talk) 15:12, 1 March 2021 (UTC)

o.k., problem solved (: thanks, Shai-WMIL (talk) 08:09, 2 March 2021 (UTC)

Internal server error

I got an error when I tried to set up a new Dashbaord! Help! Lajmmoore (talk) 21:26, 3 March 2021 (UTC)

Hang on, the page is there, but there's no structure! https://outreachdashboard.wmflabs.org/courses/University_of_York/Women_in_Archaeology Lajmmoore (talk) 21:30, 3 March 2021 (UTC)

This was from a bug in the latest version that I deployed earlier today. It should be fixed now.--Sage (Wiki Ed) (talk) 21:50, 3 March 2021 (UTC)

Course not updated!

Hi, My name is Mohammad Hijjawi, currently working as a project manager for Project Al-Marefa. I'd like to report about this dashboard, I created it days ago and it hasn't been updated. We need the statistics to start rating the articles in order to determine winners.

course link: https://outreachdashboard.wmflabs.org/courses/JOSA/AlmarefaProject3rd

Thanks. حجاوي (مشروع المعرفة) (talk) 13:06, 6 March 2021 (UTC)

Looks like it's working now, it just took too long (about 4 days) for its first update. I'm working on some changes that should help ensure the first updates for new programs come quicker.--Sage (Wiki Ed) (talk) 17:50, 8 March 2021 (UTC)

Not detecting edits

Hi all. Can someone look into this editathon [1] to see why it's not updating edits? For example, my contributions should show up. --99of9 (talk) 01:58, 8 March 2021 (UTC)

@99of9: It seems to be working. Can you please specify an edit that should be showing up and is not? --Joalpe (talk) 15:33, 8 March 2021 (UTC)

Currently, it can take a bit of time — up to several days — before a new program starts getting data. (Editathons that only track edits for 1 or 2 days get quicker updates.) I'm working on some fixes for how the system prioritizes which programs to update, which should help with this kind of problem.--Sage (Wiki Ed) (talk) 17:53, 8 March 2021 (UTC)

Yes, it's working now, thanks. I've shortened the edit tracking period too - I'll remember that next time! --99of9 (talk) 01:52, 9 March 2021 (UTC)

Error From Dashboard

We are currently having art and feminism workshop and anytime we use the dashboard we get an error message.

Can you help us fix it.

--Owula kpakpo (talk) 12:20, 13 March 2021 (UTC)

The server was overloaded; it should be working now. We're working on some improvements to make sure it can handle all the traffic it's getting.--Ragesoss (talk) 19:41, 15 March 2021 (UTC)

Cannot edit archived programs

I created a new program for test last month and intended to edit it for the actual event today but I cannot do that. The calendar is all greyed out and I cannot delete the campaign for the program, maybe because the program is already archived. But I would love to be able to edit it so the campaign doesn't get filled up with test programs. Rima H (WMID) (talk) 03:29, 15 March 2021 (UTC)

Rima H (WMID): Which program? You should be able to edit even after it's archived, as long as you are one of the facilitators.--Ragesoss (talk) 19:40, 15 March 2021 (UTC)

I just checked it again. For removing campaigns, it turns out I need to click on the plus sign to be able to see the minus sign to remove a campaign. As for the date, apparently I need to change activity tracking start and end first, and then the event start and end will adjust their time accordingly. After saving it when I edit it again, the event start and end calendar will show some parts that's not greyed out. Rima H (WMID) (talk) 01:12, 16 March 2021 (UTC)

Question re editors' articles

How can I unassign an article that an editor picked without intending to? CatonMA2 (talk) 17:11, 15 March 2021 (UTC)

CatonMA2: Go to the "Editors" tab, click the editor, then click 'Assign an article', then click 'Remove' for the article you want to unassign.--Ragesoss (talk) 19:44, 15 March 2021 (UTC)

Thanks!CatonMA2 (talk) 16:50, 16 March 2021 (UTC)

Problema com artigo

Escrevi e publiquei o artigo "Álbum de Fotografia" dentro do Dashboard do Wikiconcurso, fiquei horas escrevendo o artigo e não está aparecendo como criação minha. Podem verificar? É a primeira vez que crio um artigo na wiki. Mas segui todos os passos e adicionei o artigo por dentro do Dashboard.

Olá. Fique tranquilo que suas edições foram contabilizadas, pois temos mecanismos de cômputo atuando em redundância. Cordialmente, CCosta (WMB) (talk) 17:18, 22 March 2021 (UTC)

Dashboard down

The Dashboard has been having problems today. I'm investigating them and will have it back online as soon as I can. Sorry for the inconvenience.--Ragesoss (talk) 03:53, 17 March 2021 (UTC)

adding a link to external survey

I want to add a survey for attendees to create a list of women in basic sciences. How do I get my link to copy as written or as the URL, rather than the whole html string? Thanks. CatonMA2 (talk) 23:18, 19 March 2021 (UTC)

@CatonMA2: on exactly which page do you want this to show? Can you point to the address to view the exact page? — xaosflux ^Talk 09:38, 20 March 2021 (UTC)

500 server error outage on 2021-03-21

Tracked in Phabricator:
Task T278042

Dashboard is down again

It shows error 500 and "Cannot read property 'articles' of undefined". GhostP. (talk) 01:20, 21 March 2021 (UTC)

I can't access the dashboard

I can't access the dashboard. The page is displayed like this "500 —Internal server error. :-( Some errors occurred. Please contact the maintenance personnel of this control panel to let them know about the problem."

help meJinsin chen (talk) 09:55, 21 March 2021 (UTC)

Programs & Events Dashboard is down

The banner at the top of the page says "The Dashboard is back up and running after recovering from database corruption. If you notice any unexpected problems, please report them."

But the Dashboard is down:

500 — internal server error. :-( Something went wrong. Please contact the maintainers of this dashboard to let them know about the problem.

So I am reporting this. I don't know if it is related to the resolved problem reported on Phabricator.

Keren - WMIL (talk) 12:19, 21 March 2021 (UTC)

Outage logged

Thank you for the reports @GhostP., Jinsin chen, and Keren - WMIL:; phab:T278042 has been opeend to track the current outage. — xaosflux ^Talk 13:06, 21 March 2021 (UTC)

• @GhostP., Jinsin chen, and Keren - WMIL: this should be resolved now, thank you for letting us know! — xaosflux ^Talk 15:57, 21 March 2021 (UTC)

Architecture+Feminism // Dashboard Problem

Hello,

The dashboard for our upcoming event is still down, though the database corruption seems to have been fixed. Could you please provide any insights or information?

Here is the link to the dashboard. https://outreachdashboard.wmflabs.org/courses/TTU/Lubbock_TTU_ArchitectureAndFeminism_(March_2021)

And, here is our page on Art+Feminism. https://artandfeminism.org/edit_a_thon/architecturefeminism/

Thanks! Brendan

As you've probably seen, the database corruption issue recurred, but after further work it's looking stable now. Please do post again if you run into any trouble with your event.--Sage (Wiki Ed) (talk) 18:54, 26 March 2021 (UTC)

Problem Report

I don't know if this is a general problem or specific to my event's dashboard for this coming Monday, but the page doesn't load beyond the header starting My Dashboard.--TrudiJ (talk) 23:47, 24 March 2021 (UTC)

User:TrudiJ: This was a general problem. I think I've gotten the dashboard to a stable state now, though. If you have any trouble between now and your event, please let me know.--Sage (Wiki Ed) (talk) 18:57, 26 March 2021 (UTC)

Edits not updating

Started a program today "2021 RIT Women on Wikipedia Edit-a-Thon", tracking activity should have started at 12:00 EDT today (3/26/2021) however no edits are showing. When I expanded the tracking time to 00:00 EDT, it showed edits from before noon, but none that have happened since. Sfaregs (talk) 19:01, 26 March 2021 (UTC) --Issue appears to have been resolved Sfaregs (talk) 19:22, 26 March 2021 (UTC)

Camara Cascudo

Hi,

My editions on Camara Cascudo are not catalogued in dashboard. Thanks!! --Mtvdanilo (talk) 03:03, 5 April 2021 (UTC)

@Mtvdanilo: The Dashboard has been on and off in the last days, so we are mostly relying on it for registration. We are tracking edits of registered users through this page: w:pt:Wikipédia:Wikiconcurso Casa Brasileira/Mudanças relacionadas. Your edits were seen and computed. --Joalpe (talk) 03:10, 5 April 2021 (UTC)

WikiPuebla490

We do not see the editions, the uploads to commons, only the number of publishers, names and activity in https://outreachdashboard.wmflabs.org/courses/Wikimedia_México/Editatón_WikiPuebla_490_10_abril_2021_(April_10th_2021)/home

Updates were slow at the time, but it's updating normally recently. It looks like it's showing all the stats now for this event. Let me know if there's still a problem.--Sage (Wiki Ed) (talk) 19:19, 27 April 2021 (UTC)

Dashboard not updating?

Our dashboard for our event isn't updating. It says last update was two months ago, but our program didn't start until last Friday. Is there a way to start/force an update? (Thanks)

We were working through some update bottlenecks at the time. Sorry for the slow update; it should be all set now.--Sage (Wiki Ed) (talk) 19:24, 27 April 2021 (UTC)

Failure in assignments

Hello. We have created a Dashboard program (Article Scoped Program) for an event that will take place tomorrow and when an editor assigns an article, it still appears as available in the list. Can you confirm if there is a problem with the tool and how to fix it?. Best. --Rodelar (talk) 15:51, 16 April 2021 (UTC)

Rodelar: Hi! I'm not sure from your description exactly what went wrong. Did the editor select the article from the Available Articles list, or did they type in the same title as one of the Available Articles? If they selected it from the list, the Dashboard is supposed to remove it from the list, but if they typed it in without choosing it from the list, the copy on the Available Articles list will remain. Either way, this shouldn't affect the stats.--Sage (Wiki Ed) (talk) 19:34, 27 April 2021 (UTC)

Error Page

Tracked in Phabricator:
Task T280922

I keep getting the following error message whenever I click on anything on the dashboard.

Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator at sage@wikiedu.org to inform them of the time this error occurred, and the actions you performed just before this error.

More information about this error may be available in the server error log.

Apache/2.4.25 (Debian) Server at outreachdashboard.wmflabs.org Port 80

• Outage ticket phab:T280922 - opened. — xaosflux ^Talk 13:38, 22 April 2021 (UTC)

Data disruptions

Hello to the dashboard team,

I recently opened a page for a WMIL program, and I notice that there are some surprising disruptions: on the one hand, some of the students 'contributions are not made at all, and on the other hand, some of the students' contributions are not displayed.

See for example on the "Activity" page:

• User N1626 is credited with contributing to this page, and user שמעון בארי is credited with contributing to this page. In practice these users have not edited these pages (and these pages appear in a language I did not request to be tracked at all).
• The hebrew articles "ידיד לחינוך" and "חברת החשמל לישראל" were edited by Mashalif and 1626 users (respectively). However, this is not documented on the course page in the dashboard.

Can you help me solve these problems?

In gratitude and many thanks,

Shai-WMIL (talk) 12:06, 25 April 2021 (UTC)

This is a rare problem that has come up a few times recently. I'll update when I know more about it.--Sage (Wiki Ed) (talk) 19:35, 27 April 2021 (UTC)

Bug issues ?

Hello,

I have been contacted by a linguistics professor who is relying on the outreach dashboard to follow his own contributions as well as his students', on French Wikipedia. Unfortunately, the one article listed on the dashboard does not correspond to the activities that have been carried out on fr-wiki, despite the time-frame of the dashboard includes the dates in which the activity has been carried out.

For information, here is a link to the dashboard in question.

I see there are several other messages about similar issues in the past days, is there a general problem with this tool?--Flor WMCH (talk) 10:52, 27 April 2021 (UTC)

Thanks. I'll be investigating this bug soon.--Sage (Wiki Ed) (talk) 19:20, 11 May 2021 (UTC)

Flor WMCH: I've found the problem and cleaned up the data for this course. It should be correct now; if the professor is still seeing any incorrect data, please let me know.--Sage (Wiki Ed) (talk) 17:54, 13 May 2021 (UTC)

Thanks, Sage (Wiki Ed)! Just one more question: was it anything that the dashboard's facilitator could have done himself? I'm asking this to avoid referring to you in the future if it's stuff I can show him to do on his own. Thanks in advance!--Flor WMCH (talk) 15:15, 17 May 2021 (UTC)

Flor WMCH: Thanks! In this case, there's nothing he could have done; this was a software bug that I got reports about from a handful of people, I just didn't have a chance to work on it until last week.--Sage (Wiki Ed) (talk) 15:29, 17 May 2021 (UTC)

Trouble loggin in

I have been having trouble logging in. Error message: 500 Internal Server Error.

Thank you for taking a look.

Sorry about that. It's fixed now. I'm in the process of developing some new infrastructure that should make things much more stable.--Sage (Wiki Ed) (talk) 19:36, 27 April 2021 (UTC)

dashboard

Concernant le concours museum day 2021, les liens vers les "dashboard" ne fonctionnent pas.

I apologize for the service disruption. We're working on some changes that should make it more reliable soon.--Sage (Wiki Ed) (talk) 19:05, 11 May 2021 (UTC)

Internal Server Error

Hi! Apparently, the reported errors have been fixed, but I still can't join for the same (?) reason:

The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator at sage@wikiedu.org to inform them of the time this error occurred, and the actions you performed just before this error.
More information about this error may be available in the server error log. Apache/2.4.25 (Debian) Server at outreachdashboard.wmflabs.org Port 80

--Mushushu (talk) 13:19, 5 May 2021 (UTC)

Mushushu: Sorry for the service disruption. It looks like you were able to join once the system was back online. If there are any continuing problems, please let me know.--Sage (Wiki Ed) (talk) 19:04, 11 May 2021 (UTC)

Right now, I cannot open outreachdashboard.wmflabs.org at all, there is this error: NET::ERR_CERT_DATE_INVALID --Vojtěch Veselý (talk) 09:33, 6 May 2021 (UTC)

Vojtěch Veselý: I'm not sure what caused that error, which isn't one I've seen before on outreachdashboard.wmflabs.org. It might have been a temporary DNS problem with Wikimedia Cloud. Let me know if you run into it again.--Sage (Wiki Ed) (talk) 19:04, 11 May 2021 (UTC)

Sage (Wiki Ed): Sure, thanks for the reply. --Vojtěch Veselý (talk) 19:23, 11 May 2021 (UTC)

International Museum Day 2021

Nehme ich jetzt noch am Wettbewerb teil, oder bin ich draußen, oder was mache ich falsch? Ich sehe mich plötzlich nicht mehr in der Autorenübersicht zum "International Museum Day 2021". --Wuselig (talk) 04:45, 7 May 2021 (UTC)

I apologize for the service disruption. It looks like you joined the "International Museum Day 2021" and it tracked your edits, once service was restored.--Sage (Wiki Ed) (talk) 19:07, 11 May 2021 (UTC)

Internal server error

Please check the server as we currently seem to be getting a lot of "internal server error" reports when trying to use the Dashboard.--Discott (talk) 08:01, 7 May 2021 (UTC)

Discott: Thank you for reporting the problem. We should have a more stable system soon; some changes I made today will hopefully improve its capacity, but a bigger change within the next few months should make it much more stable going forward.--Sage (Wiki Ed) (talk) 19:08, 11 May 2021 (UTC)

Crashing and Errors

Hi there,

Love the Dashboard, but we've been getting constant errors recently. We are using the Dashboard for the 1Lib1Ref campaign and are a bit worried if it will hold up. The errors generally say Internal Server Error.

https://outreachdashboard.wmflabs.org/courses/Wikimedia_Australia_and_Wikimedia_Aotearoa_New_Zealand/1Lib1Ref_Australia_and_Aotearoa_New_Zealand_2021/home

Can you assist us in any way?

Other changes we thought about suggesting based on our use of the Dashboard lately include:

• the URL should not change if you edit the event
• the URLs are so long it means you have to make a shortened URL for workshops, and because it is an external site the Wikipedia shortened url tool won't accept it
• Could there be some sort of QR code generator for users to add themselves to a particular dashboard at an event/edit-a-thon?

Many thanks!

Thanks for the feedback! I'm working on making the system more stable; some recent changes should help, and some bigger changes in the next couple of months ought to make it highly reliable. As for the other ideas... I think the idea of QR codes to let users join a particular event make a lot of sense, potentially along with a URL shortener service that works for Dashboard URLs. As for URLs changing, the only time this happens now is if you change the title, institution or term fields (or the passcode), as these are used to construct the URL of a program. We need to make sure people can change typos in those fields and not get stuck with typo'd URL.--Sage (Wiki Ed) (talk) 19:14, 11 May 2021 (UTC)

Delete a dashboard

Finally, this edition was not be organised, and this dashboard has to be deleted. https://outreachdashboard.wmflabs.org/courses/Art_i_feminisme_BCN/Art_i_feminisme_BCN_2021_a_Mas_Gai%C3%A0_(17_i_18_d'abril_del_2021) Could you please eliminate it? I don't know how can I do it.Tiputini (talk) 13:57, 9 May 2021 (UTC)

Done --Joalpe (talk) 15:02, 9 May 2021 (UTC)

Dashboard not showing any statistics since December 2020

I set up a dashboard for a project at https://outreachdashboard.wmflabs.org/courses/Texas_A_and_M_University/Wikidata_Pilot_at_TAMU_Libraries?enroll=

Although my project team and I have added over 61 items to Wikidata since then, the statistics have not been updated. It says there is only one edit by me when there have been many others since then. Is there anything that we can do to get them to show up? Do we have to be logged in to the dashboard every time we do something in Wikidata?

Jeannette Ho (talk) 00:00, 11 May 2021 (UTC)

Jeannette Ho: Hi! It looks like that project is set to only track contributions to English Wikipedia. If you click 'Edit Details' and add Wikidata as tracked wiki, then it will start picking up Wikidata activity (including any activity back to the start date).--Sage (Wiki Ed) (talk) 19:16, 11 May 2021 (UTC)

Thanks! I have set it to Wikidata instead. How soon can we expect the stats to reflect edits we have made to Wikidata? Jeannette Ho (talk) 17:11, 12 May 2021 (UTC)

Jeannette Ho: Currently, most programs get an update every 30 minutes to 2 hours. It looks like yours is showing data for all the Wikidata activity now.--Sage (Wiki Ed) (talk) 17:50, 12 May 2021 (UTC)