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Zendesk

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Zendesk Inc. is a customer service software company. The Wikimedia Foundation uses Zendesk as a donor response platform[1], and the Wikimedia Foundation Office IT team uses Zendesk as a ticket system instead of Phabricator and OTRS.[2]

References

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  1. ↑ https://wikimediafoundation.org/about/contact/
  2. ↑ https://wmf.zendesk.com/hc/en-us/community/topics
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