Wikimedia Conference 2018/Documentation/Movement Strategy track/Annexes/Community Health
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Working Group Input Document: Community Health
[edit]Extracted May 1st from Etherpads
Community Health
[edit]PARTICIPANTS
[edit]- Filip Maljkovic
- John Andersson
- Lydia Pintscher (Contact Person)
- Philip Kopetzky
- Joao Vasconcelos
- Maria Sefidari
WHAT?
[edit]QUESTIONS
[edit]- Social
- How can we overcome Barriers to cross-project collaboration and how can we encourage sharing between projects?
- Why are some community members resistant to change and how can we help them overcome it?
- What is helping or hindering the feeling of community belonging?
- Regulatory framework
- Should we have a universal Code of Conduct and if so, what would it look like?
- How can we help communities enforce rules and policies more consistently?
- How can we consolidate existing rules and policies to make them more accessible, especially for newcomers?
- How do we prevent and sanction harassment?
- How do we make community health enforcement tools more robust against abuse?
- How do we make it OK and easy for people to leave in a non-disruptive fashion? - and therefore make it easy for them to come back?
- Health
- How can we as a movement better deal with mental health issues and their implications?
- How do we prevent / minimize Burnout?
- How do we ensure physical safety of community members?
- Technology
- How can we utilize technology to improve community health?
- How do we make our projects / platform sufficiently accessible to ensure continuous participation of our community members over time?
- HOW DO WE MEASURE COMMUNITY HEALTH
DATA FROM STRATEGY TRACK
[edit]- Build a positive environment that encourages collaboration and appreciates the work of volunteers and staff.
- Nature interaction between projects to build trust and co-operation between them?
- Foster proactive culture / discourage reactive culture
- Universal code of conduct., Reward good behaviour (not punish bad behaviour). To protect newcomers. Administrators need to agree.
- Modern, friendly communications for new users. Not talk page wikitext editing. New communities usually use facebook instead
- Contests - how many new edition can you help? how many new articles can you keep (speedy deletion)
- ??? Admins work in a different way ???
WHO?
[edit]MEMBERS
[edit]- trust and safety team at WMF
- external experts from the field (researchers, ...)
- stewards and admins from different languages and projects
- women, lgbt and other underrepresented groups in the movement
- people who enforce the friendly space policy
- people working on technology to increase good collaboration and decrease bad behaviour (inside and outside Wikimedia)
- affiliates experienced with onboarding new community members
- people who have written code of conducts inside and outside wikimedia
- people who write and maintain rules and policies on the bigger projects
- social psychologist
- security experts or someone related to law enforcement
- Benjamin Mako Hill
- Bitergia or a similar group of people working on community metrics
HOW?
[edit]PROCESS
[edit]- at least one face-to-face meeting/conference (at mid-point for example) to get experts and the working group together
- hire a group of consultants to collect input and research the questions
- publish and disseminate research results to the movement
- publish draft recommendations based on research input to the movement
- working group should be 7 people or less to be effective but get lots of outside input
- internal communication/work should happen on a mailing list and in regular hangouts
OTHER COMMENTS
[edit]- Interdependencies:
- Diversity and inclusion -- there is no diversity and inclusion without community health
- Partnerships -- we can build partnerships with universities and institutions (like Mozilla, Jigsaw etc), for research purposes; an unhealthy environment causes problems for partnerships
- Capacity building -- we need to do some capacity building in order to combat community health issues
- Events - some community health issues online spill over into offline events and there should be events on the topic of community health
- Roles and responsibilities - who sanctions? who enforces?
- Technology - we should build tools and change existing tools to make harrassment harder
- Outcomes:
- build the group and find the people to help with the questions
- create a budget (for consultants/researchers and clerk support of working group)
- do research
- have a fact-to-face meeting/conference
- publish research
- start drafting recommendation