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Wikimedia CEE Meeting 2019/Programme/Submissions/Editor retention roundtable

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Title of the submission

Editor retention roundtable

Type of submission (lecture, panel, workshop, lightning talk, roundtable, poster)

Roundtable

Author(s) of the submission
  • Gergő Tisza
  • Tamás Mészöly
Username(s)
Affiliation

WM-HU

Topic(s)
  • Community Engagement
Abstract (up to 100 words)

The session attempts to bring together people interested in improving the retention of (old and new) editors. Participants will share experiences, discuss what did and did not work, identify best practices, maybe organize joint projects.

How will this session be beneficial for the communities in the region of Central and Eastern Europe?

Editor retention is the key to growing the Wikimedia community and content; most CEE wikis have a similar history, with a strong decrease in retention rates around 2008-2010, which suggests we could do a lot better if only we could figure out what has changed unfavorably since then. The session will help the people working on editor retention in their local communities to be more effective.

Special requirements
Slides or further information
Documentation

Interested attendees

[edit]

If you are interested in attending this session, please sign with your username below. This will help reviewers to decide which sessions are of high interest. Sign with a hash and four tildes. (# ~~~~).

  1. Jetam2 (talk) 21:29, 16 September 2019 (UTC)[reply]
  2. W (talk) 10:50, 18 September 2019 (UTC)[reply]
  3. Bonvol (talk) 17:12, 11 October 2019 (UTC)[reply]
  4. Strainu (talk) 06:58, 12 October 2019 (UTC)[reply]

Notes

[edit]
  • newcomers that we want to keep
  • old editors that we want to keep from leaving
  • editor retaining program has the goal to keep the editors and they strive to build up a network where we can learn from each other
  • if something works in one chapter it may work in another as well (sharing experience between chapters)
  • there is a forum where we can discuss this topic (link is at the end)
  • a page on Meta will be made where you will be able to see the goals and the experience on this project
  • people that work on editor retention to work together (to help each other on how to solve problems, feedback, sharing experiences)
  • tools for measuring the retention (still not very developed but it is something that is being worked on)
  • there are a lot of resources but they are not always easy to be used
  • dashboard may not always be the best way to track retention
  • problems of keeping the newcomers (do they get special training or not)
  • newcomers should have something like a personal mentor ( it will have a better impact on them and motivate them to stay)
  • most new users can leave very quickly if not helped (that's why it is better to have mentors * so they can help the new guys)
  • difficulty in explaining to the new guys how to use other projects (Commons, Wiktionary....)
  • a need to a certain template that will explain how to use other Wiki projects
  • using tools that are close to us (potentially not to overwhelm people)
  • new tools that can be used globally
  • retention is both for old users and new ones
  • old users can leave if we give too much tolerance toward the new ones
  • helping the new guys with technical issues
  • as long as you are willing to improve you can retain people
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