Équipe bénévole de réponse aux courriels/Politique d'accès
Volunteer Response Team
For prospective volunteers
 | Cette politique est une politique interne destinée aux agents et files d’attente EBRC. Elle est publiée sur Meta-Wiki pour des raisons de transparence et à titre informatif, car cette politique n’est pas accessible à tout le monde. Si des modifications sont nécessaires, elles doivent être effectuées sur VRT-wiki. |
La politique suivante décrit les exigences générales pour recevoir un compte EBRC ainsi que les types de comptes d'agents existants.
Files d’attente communautaires
Access to community queues (including, but not limited to, "info", "permissions", "photosubmissions" and the various sister projects queues) is processed via application at volunteering page. Users who receive VRTS access to community queues:
- Are subject to the Activity Policy.
- Will receive VRT-wiki accounts and access to other associated resources.
Chapters
Official chapters approved by the Wikimedia Foundation are eligible to apply to utilize Wikimedia VRTS. Official chapters are listed at Wikimedia chapters#Existing chapters.
Generally a member of the Executive Committee (or similar body within the chapter) is used as a liaison between the VRTS administrators and the chapter for matters including queue maintenance including adding and removing people from the queue.
- All chapters are entitled to use the domain name "wikimedia.org" (eg. examplechapter@wikimedia.org).
- All users who have VRTS access to a chapter queue:
- Will not receive VRT-wiki access unless deemed necessary by the VRTS administrators.
- Will not be subject to Activity Policy standards with regards to chapter-related queues.
- Will be subject to the Activity policy with regards to non-Chapter related queues.
User groups
It may be necessary for an Affiliations Committee approved User group to request a VRTS queue. The VRTS administrators are happy to review all such requests. They can be sent to the VRTS administrators mailing list at otrs-admins@lists.wikimedia.org.
Please note:
- Only user groups approved by the Wikimedia Foundation are eligible to apply to use VRTS for a queue. These usergroups are listed at Wikimedia user groups#Approved user groups.
- The application by a usergroup to use VRTS, and all access decisions relating to that queue, will be handled by the contact(s) listed in the "Approved user group" table. The VRTS administrators will contact the Wikimedia Affiliations Committee ("AffCom") should they need to confirm the accuracy of a usergroup VRTS queue application.
- All usergroups will use the domain name "wikimedia.community" (eg. exampleusergroup@wikimedia.community).
- All users who have VRTS access for a usergroup queue:
- Will not receive VRT-wiki access unless deemed necessary by the VRTS administrators.
- Will not be subject to Activity Policy standards with regards to the user group related queues.
- Will be subject to the Activity policy with regards to non group related queues.
- A usergroup queue will be closed (as well as the accounts associated with the queue, unless the account has access to other roles):
- If the usergroup is inactive, both on VRTS and/or generally across Wikimedia or the contacts for the usergroup are unresponsive.
- If the usergroup loses its "Approved" status from the Affiliations Committee.
Comptes de rôle
Certains sous-groupes d’utilisateurs de Wikimedia utilisent EBRC dans le cadre de leur rôle. Ces groupes incluent les stewards, Wiki aime les monuments, les masqueurs de modifications (oversighters) sur des projets utilisant EBRC pour traiter les demandes, etc. Ces utilisateurs :
- Conserveront l'accès pendant la durée de leur(s) rôle(s) nécessitant cet accès.
- Ne seront pas soumis aux standards de la politique d'activité en ce qui concerne les files d'attente auxquelles ils doivent avoir accès.
- Seront soumis à la politique d'activité en ce qui concerne les files d'attente non liées à leurs rôles.
- Recevront des comptes VRT-wiki.
Personnel
Certain Wikimedia staff members and contractors require access to the VRTS system as part of their work. Staff accounts:
- Are generally created/closed as directed by members of the Community Advocacy department of the Foundation.
- Are assigned only access to those queues necessary for their work.
- Will not be subject to Activity policy standards.
- Will receive VRT-wiki accounts and access to other associated resources.
Temporary access
Occasionally it will be necessary for users to acquire access to VRTS and/or its resources for a temporary purpose or project. Such reasons could be for special events, coordination of the Wikimania or other convention-related queues, etc. Agents in this category:
- Will retain access to VRTS for the duration of their project (a time-frame should be predetermined).
- Will receive access to only those resources (wiki, mailing lists, etc.) necessary for completion of their project.