User:Kbrown (WMF)/TM Prototype

SuSa Training modules Main page Menu

One of the Wikimedia Foundation's Support and Safety team's annual plan goals is to introduce new, translatable, online training modules to help functionaries and affiliates better manage issues. This page serves as a hub for these modules.

In the 2016-17 fiscal year, the Wikimedia Foundation is focusing on creating two pilot-study modules for community members and event organizers to take. Clicking the green button below will take you directly to the first lesson of the first module; alternatively, you can use the module outlines provided below to select the module or lesson you wish to take.

Start the training.

Available modules

Module 1: Handling online harassment

Start the Handling online harassment Training » <translate>Functionary and community governance groups – including stewards, admins, global admins, and Arbitration Committees – play a crucial administrative and editorial role on all our sites, especially in curtailing harassment of volunteers and arbitrating and resolving disputes. To help these functionary and community governance groups better coordinate their work, we have created this training module.</translate> H1: Introduction H2: Basics H3: Handling harassment reports H4: Communicating with victims of harassment H5: Immediate action H6: Investigating reports H7: Providing support and advice H8: "Doxxing" or release of PII H9: Off-wiki harassment H10: Image-related problems H11: Closing cases H12: Reporting out H13: After a case H14: Other resources Feedback

Module 2: Keeping events safe

Start the Keeping events safe Training » E1: Introduction E2: Basics E3: Situations you might encounter E4: Before the event E5: During the event E6: After the event E7: Specific situations/things to think about ("Appendix") Feedback