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User:DMccurdy (WMF)/Sandbox/WikimaniaLD2018Report

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Participation and Feedback[edit]

In another successful round of Learning Days at Wikimania, 33 community members and 18 Foundation staff members congregated in Cape Town, South Africa to learn, share, and collaborate with Wikimedians from all corners of the globe.

Based on feedback from previous iterations of Learning Days, we decided to pilot a new approach by consolidating sessions into longer workshops for two cohorts. Each morning consisted of a workshop block for both new and experienced Wikimedians. Instead of having to meticulously choose which sessions were right for them, attendees were grouped based on their experience level with Wikimedia projects. This new cohort model was well-received and allowed the two groups to spend a total of 5 hours together over the two days so that they could network and learn together. Session evaluations demonstrate some of the unique value this new model offers:

I really liked the concept of introducing new organizers to the movement broadly.” - A New Organizer cohort member

I liked how the attendees shared their best practices and strategies for getting community feedback, and how they already had so much to share about what they’re doing!” - An Experienced Organizer cohort member

In addition to the new and experienced organizer cohorts, all Learning Days participants were invited to to attend afternoon sessions with something for everyone, such as Storytelling for Projects, Measuring and Evaluating Diversity and Equity, or Lighting Talks, a popular Learning Days tradition.

By looking at session attendance, we can get a glimpse of what community members wanted to learn most from their Learning Days experience. The sessions with the most attendees on Wednesday included the New Organizers - Opening Workshop, GLAM Programs and Partnerships, Demystifying Grants, and Lightning Talks. Popular sessions for Day Two included morning workshops for both experienced and new organizers, Lightning Talks - Round 2, and Volunteer Recruitment and Engagement. We did find that attendance was much lower on Thursday, likely due to the number of other preconference offerings that Foundation staff and some community members were committed to. Nevertheless, we had a great group of people continue the learning on day 2 and even had some new folks join in on the fun. For a full breakdown of session attendance, check out the table below.

Wednesday Attendance Thursday Attendance
Session Name Count of participants Session Name Count of participants
Welcome and Orientation - Day 1 51 Welcome and Orientation - Day 2 31
New Organizers - Opening Workshop 39 New Organizers - Morning Workshop 21
Experienced Organizers - Opening Workshop 23 Experienced Organizers - Morning Workshop 24
GLAM Programs and Partnerships 35 Volunteer Recruitment and Engagement Panel 17
Measuring and Evaluating Diversity and Equity 15 Lightning Talks - Round 2 20
Demystifying Grants 26 Program Planning & Making Metrics Count 12
Storytelling for Projects 12 Planning for Learning 9
Lightning Talks - Round 1 25 New Organizers - Closing Workshop 4
Structured Data and Wiki Partnerships 15 Experienced Organizers - Closing Workshop 15
Day 1 Closing Session 28 Day 2 Closing Session 16

As always, collecting feedback from sessions is an essential part of measuring the success of Learning Days, and helps us learn how we can make Learning Days even better next round. This time, we experimented with offering a digital version of our feedback form, to make it easier for attendees to offer feedback.

The digital feedback forms ask participants the same questions as in previous editions of Learning Days: what they liked best in a session, what could use improvement, and how they will use what they learned in their own work with Wikimedia projects. The table below shows the amount of feedback we received from attendees on both days.

Learning Day Percentage of total attendees Change from previous Learning Days
Wednesday 65% -7 percentage points
Thursday 42% -23 percentage points

We learned that using digital feedback forms does reduce the amount of time needed for data entry and analysis, however, this time around, it came at a cost of fewer responses overall. Especially on Day 2, we only got feedback from 42% of participants, compared to the previous Learning Days where we received feedback from 65% of participants by using a paper form. In the future, we plan to utilize both the paper and the digital form, and will require workshop leaders to set aside 5 minutes at the end of each session to collect feedback.

We analyzed the feedback about what participants like most and what they would like to see next time and below are the most common themes across all sessions:

Things People Liked Best Suggestions For Next Time
  • Getting to know other Wikimedians
  • The hands-on and interactive activities
  • The user friendly materials and worksheets that be applied in different contexts
  • Learning about best practices from other WIkimedians
  • The warm atmosphere created by organizers of Learning Days
  • General information about the movement for newer folks
  • Hearing about diverse projects and points of view
  • Having the opportunity to reflect
  • More time for discussion
  • More time to think about application
  • More specific, concrete guidance on application
  • More social activities
  • Less time on technical stuff, more time on interactive activities
  • Clickers for the speakers

It’s also important to analyze participant intentions to apply knowledge and skills back in their local context. We ask participants, “What is something you will do differently in the next 30 days based on what you learned in this workshop?” Below are examples of how attendees plan to apply what they learned in their own work with Wikimedia projects:

“I will try to think how my community can implement community capacity mapping.”

“Structuring our user group with different roles. Applying some sort of governance and understanding more about policy. Connecting with experienced groups in the aspects lacking in ours.  Reviewing our vision.”

“Evaluate where our to-dos are as a community.”

“To have a meeting with active users in my hometown and to map what we are lacking and how to execute program accordingly.”

“I'll implement some of the newly acquired 'tools' in my 'toolbox' at the planned conference I'm organizing in early August.”

“Holding others accountable for active listening in nice ways (acknowledging when someone might need the space when they were cut-off mid-thought and bring conversation back to them).”

“To try a photowalk with my community.”

“Re-examine my grant proposal.”

“I will try to adapt my lightning talk on Saturday.”

“Create structured Wikidata descriptions of images, uploaded to Commons.”

“Applying the learnings on my next Education workshop with high school students.”

“I will try new approach in engaging the volunteers”

Lightning Talks[edit]

As with each iteration of Learning Days, we invite community members to share their experience with Wikimedia projects in a series of 5-minute presentations. Presenters share stories of their work in the Wikimedia world, and how the lessons they learned can be used by other community members in their endeavors. The Lightning Talks are always one of the most popular sessions at Learning Days, and offers a glimpse into the variety of viewpoints and experiences across the global Wikimedia Movement. To view some of these Lightning Talks, check out the category on Commons, or our YouTube channel.