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Research:Wikipedia Deletion Discussion

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Contact
Yusun Jung, Ph.D.

Division of International Business and Technology Studies A.R. Sanchez Jr. School of Business Texas A&M International University 956-326-2515

Yusun.jung@tamiu.edu

This page documents a planned research project.
Information may be incomplete and change before the project starts.


Key Personnel

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  • Yusun Jung


Project Summary

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I will study effective ways of managing distributed online knowledge contribution that is prone to be redundant and uncontrollable. Specifically, I aim to investigate how to manage duplicate and disagreeable knowledge contribution and how to redirect contributors’ resources toward the novel extension of the shared knowledge and the core discourse of online communities.

To achieve this goal, I set three objectives. First, I will analyze the topology of knowledge that is excluded in reference to the shared knowledge and the core discourse of online communities. Second, I will develop a theoretical model of knowledge exclusion that explicates impacts of factors associated with excluded knowledge, the contributor of the excluded knowledge, and discussants of exclusion decision on the effectiveness of exclusion decision and the knowledge extendibility. Finally, I will propose a systemic way to improve the practice of knowledge exclusion in a way to encourage discussants to be more oriented toward their community consensus and to reduce negative impacts of knowledge exclusion, such as discouragement, on its contributors.

Methods

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PLS analysis, Discourse Analysis, and Case Study

Dissemination

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I will submit this study to renowned journals and international conferences.

Wikimedia Policies, Ethics, and Human Subjects Protection

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This study will use archival data and does not need IRB approval.

Benefits for the Wikimedia community

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This study will contribute a deeper understanding of the deletion discussion practice and suggest ways to improve current practice.

Timeline

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I will complete data collection by August 2015, complete PLS analysis by December 2015, discourse analysis and case study on interesting deletion discussions by June 2016. My goal is to achieve several journal publications by August 2017.

Funding

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University Research Grant by Texas A&M International University

References

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Austin, J.L. 1962. How to Do Things with Words: The William James Lectures Delivered at Harvard in 1955. Oxford, UK: Oxford University Press.

Awazu, Y., and Desouza, K.C. 2004. "Open Knowledge Management: Lessons from the Open Source Revolution," Journal of the American Society for Information Science and Technology (55:11), Sep, pp 1016-1019.

Baumer, E.P.S., Sueyoshi, M., and Tomlinson, B. 2011. "Bloggers and Readers Blogging Together: Collaborative Co-Creation of Political Blogs," Computer Supported Cooperative Work (CSCW)).

Boudreau, K., and Lakhani, K. 2009. "How to Manage Outside Innovation," MIT Sloan Management Review (50:4), pp 69-76.

Boyatis, R. 1998. Transforming Qualitative Information: Thematic Analysis and Code Development. Thousand Oaks, CA: Sage.

Butler, B., Sproull, L., Kiesler, S., and Kraut, R. 2007. "Community Effort in Online Groups: Who Does the Work and Why?," Human-Computer Interaction).

Chesbrough, H., Vanhaverbeke, W., and West, J. 2006. Open Innovation: A New Paradigm for Understanding Industrial Innovation. Oxford University Press.

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Durcikova, A., and Gray, P. 2009. "How Knowledge Validation Processes Affect Knowledge Contribution," Journal of Management Information Systems (25:4), pp 81-108.

Eisenhardt, K.M. 1989. "Building Theories from Case Study Research," Academy of Management Review (14:4), October, pp 532-550.

Faraj, S., Jarvenpaa, S., and Majchrzak, A. 2011. "Knowledge Collaboration in Online Communities," Organization science (22:5), pp 1224-1239.

Glaser, B., and Strauss, A. 1967. The Discovery of Grounded Theory: Strategies for Quantittive Research. Chicago, IL: Aldine publishing company.

Gohosh, R.R., Robles, G., and Glott, R. 2002. "Free/Libre and Open Source Software: Survey and Study Part V," International Institute of Infonomics, University of Maastricht, The Netherlands.

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Lakhani, K.R., and Von Hippel, E. 2003. "How Open Source Software Works: "Free" User-to-User Assistance," Research Policy:32), pp 923–943.

Ling, K., Beenen, G., Ludford, P., Wang, X., Chang, K., Li, X., Cosley, D., Frankowski, D., Terveen, L., Rashid, A.M., Resnick, P., and Kraut, R. 2005. "Using Social Psychology to Motivate Contributions to Online Communities.," Journal of Computer-Mediated Communication).

Mockus, A., Fielding, R., and Herbsleb, J.D. 2002. "Two Case Studies of Open Source Software Development: Apache and Mozilla," ACM Transactions on Software Engineering and Methodology (11:3), July, pp 309-346.

Moskaliuk, J., Kimmerle, J., and Cress, U. 2012 "Collaborative Knowledge Building with Wikis: The Impact of Redundancy and Polarity," Computers & Education (58:4), pp 1049-1057.

Preece, J., Nonnecke, B., and Andrews, D. 2004. "The Top Five Reasons for Lurking: Improving Community Experiences for Everyone," Computers in Human Behaviors (20:1 201-223).

Preece, J., and Shneiderman, B. 2009. "The Reader-to-Leader Framework: Motivating Technology-Mediated Social Participation," AIS Transactions on Human-Computer Interaction (1:1), pp 13-32.

Wasko, M.M., and Faraj, S. 2005. "Why Should I Share? Examining Social Capital and Knowledge Contribution in Electronic Networks of Practice," MIS Quarterly (29:1), March, pp 35-57.

Yin, R.K. 2003. Case Study Research: Design and Methods. Thousand Oaks, CA: SAGE Publications, Inc.

Zammuto, R.F., Griffith, T.L., Majchrzak, A., Dougherty, D.J., and Faraj, S. 2007. "Information Technology and the Changing Fabric of Organization," Organization Science (18:5), pp 749-762.

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Contacts

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Yusun Jung, Ph.D. Division of International Business and Technology Studies A.R. Sanchez Jr. School of Business Texas A&M International University 956-325-2515 Yusun.jung@tamiu.edu