Research:Crowdsourced Content Moderation
This page documents a research project in progress.
Information may be incomplete and change as the project progresses.
Please contact the project lead before formally citing or reusing results from this page.
This work advances the initial effort to develop a working definition for moderation activity and moderators.
Moderation is the social, technical and governance work needed to sustain an online community. This includes the creation, revision and enforcement of community values, rules, and norms. On Wikipedia, moderation takes various forms to ensure that content and practices align with established policies. One particularly important moderation form is the crowdsourced use of templates, which help inform editors and readers about articles requiring maintenance, such as those needing additional references, formatting, or other improvements. In this project we will examine data from multiple language editions of Wikipedia to develop a taxonomy of article maintenance templates, expanding on previous approaches based exclusively on English Wikipedia.