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Grants:Project/sek2016/Feature improvements to Wikimedia Programs & Events Dashboard/Midpoint

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Report accepted
This midpoint report for a Project Grant approved in FY 2018-19 has been reviewed and accepted by the Wikimedia Foundation.



Welcome to this project's midpoint report! This report shares progress and learning from the grantee's first 1.5 months.

Summary

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  • Redesigned the dashboard layout to improve the aesthetic experience, and provide better usability and user experience.
  • Upgraded the Front-end Documentation.

Methods and activities

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I started with documenting the Usability Studies that I had done before the grant period. After documentation, I defined some tasks to solve the usability problems faced by the users and opened GitHub issues for them. Further, I worked on representing information in an easy to perceive manner on the "students" page. Then, I worked on improving the design of the navigation menu on mobile devices which helped enhance the user experience on small screen devices.

Midpoint outcomes

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Accomplishments: Improved documentation and enhanced usability. Link to the code repository and Blogs:

Finances

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I have received the funds for the 1st half of my project which I utilized to complete the work done during that phase. I have updated the table on the project finance page.

Next steps and opportunities

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I did not get a chance to continue working on the project within the decided timeline. So, I have made an extension request.

The problem that I'll address:

  • Improve the usability of the dashboard on mobile devices
  • Improving the set of campaigns that are shown to a given user: Users have reported that it's hard to find the campaigns they are interested in the current dashboard layout. This is a usability issue which could be a cause of poor information architecture of the Dashboard.

Solution:

  • Mobile UX
  1. Run Heuristics Evaluation on the current User Interface (UI) (Heuristics evaluation is a usability inspection method that helps to identify usability problems in the UI).
  2. Create Wireframes for proposed changes in the UI (Wireframe is a screen blueprint which represents the layout of the website).
  3. Create a low-fidelity prototype (lo-fi prototyping is a quick and easy way to manifest design ideas into tangible and testable interfaces).
  4. Recruit users for usability testing.
  5. Reiterate the designs and implement.
  • Improving the information architecture of the dashboard campaigns
  1. Formulate a user study and recruit users.
  2. Document the problems with the layout.
  3. Improve the Sitemap of the website by using methods like card sorting and tree testing (Sitemap is a representation of the hierarchy of website content)
  4. Create a low-fidelity prototype.
  5. Recruit users for usability testing.
  6. Reiterate the design and implement.

Once my extension request is accepted, I would have to apply for the Curricular Practical Training (CPT) employment authorization at my University.

I am currently specializing in User Experience research and design at the University of Washington and I see this project as a good opportunity to practice my skills.

Grantee reflection

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I really liked the work culture of the Wiki Education Foundation team and enjoyed working with Sage. I faced some challenges in maintaining consistent workflow since I was working remotely from India.

I plan to use the grant funding for my graduate tuition.


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