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GLAM CSI/User story – Edit-a-thon

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Possibly merge with Women scientists reconciliation as they are similar storylines with some variations.

Persona: Sarah, Community Engagement Librarian

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  • Background: Sarah is a Community Engagement Librarian at a local public library. With a master's degree in library science and a passion for information literacy, she aims to empower community members to access, evaluate, and contribute to information resources. Sarah has moderate experience with Wikipedia editing and is keen on promoting open knowledge.
  • Goals:
    • Promote Information Literacy: Teach community members how to edit Wikipedia to improve their research and critical thinking skills.
    • Enhance Local Content: Increase the representation of local history and notable figures on Wikipedia.
    • Foster Community Engagement: Create a collaborative learning environment that brings people together.
  • Skills: Sarah is experienced in editing Wikipedia, and has done some basic research on its knowledge gaps.
  • Challenges:
    • Resource Coordination: Organizing an event with limited time and budget.
    • Technical Skills: Bridging the gap between attendees' varying levels of technical proficiency.
    • Measuring Impact: Quantifying the contributions made during the edit-a-thon to demonstrate its success.

User Story: Coordinating a Wiki event

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As Sarah, the Community Engagement Librarian

I want to organize a Wikipedia edit-a-thon where participants learn to edit Wikipedia articles

So that we can improve local content on Wikipedia, empower community members with new skills, and measure the impact of our contributions to demonstrate the value of the event.

User Scenario: Planning and gap analysis

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  • Situation: Sarah notices that Wikipedia lacks comprehensive articles on local history and notable community figures. The library has identified gaps and assets that can help resolve them.
  • Task: She decides to host an edit-a-thon to address this gap, involving community members in the process to help fill in the historical record on Wikipedia, and/or Wikidata and Commons.
  • Actions:
    • Use Google Sheets with Wikipedia and Wikidata functions to generate a worklist of articles needing improvement.
    • Set up the event on the Program and Events Dashboard to track participant contributions.
    • Conduct the edit-a-thon, guiding participants through the editing process.
    • After the event, analyze the data from the Dashboard to measure the impact.
  • Result: The community creates and improves a number of Wikipedia articles, enhancing local representation and fostering community engagement.

User Journey

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Phase Actions Challenges Tools/Websites
Phase 1: Preparation
1. Identifying Content Gaps - Sarah conducts a preliminary assessment of Wikipedia to identify articles related to local history that are missing or need improvement.

- Compiles a list of potential topics for the edit-a-thon.

- Ensuring topics meet Wikipedia's notability and verifiability guidelines.

- Limited information on local subjects.

- Wikipedia

- Wikidata Query Service

- Google Sheets

2. Generating a Worklist - Uses Google Sheets with Wikipedia and Wikidata functions to create a dynamic worklist of articles needing creation or improvement.

- Incorporates data like article status, importance, and existing references.

- Learning to use functions to pull data from Wikipedia and Wikidata.

- Managing and organizing large datasets.

- Google Sheets

- Wikipedia and Wikidata Add-on for Google Sheets

- meta:Wiki List Tool

- Mediawiki API

- ORES

- Wikidata functions/add-ons

3. Event Planning - Schedules the edit-a-thon date and books a venue at the library.

- Promotes the event via social media, library newsletters, and local community boards.

- Prepares training materials and agendas.

- Attracting participants with varying levels of interest and skill.

- Catering to different technical proficiencies.

- Library website

- Social media platforms

- Event flyers/posters

- Email newsletters

- On-wiki promotion using banners

- Eventbrite and Zoom invitations

4. Setting Up the Program and Events Dashboard - Creates an event page on the Program and Events Dashboard to track participant registrations and edits.

- Customizes the dashboard settings to capture relevant metrics.

- Configuring the dashboard correctly to capture all necessary data.

- Ensuring participants register correctly.

- Program and Events Dashboard
Phase 2: Execution
5. Welcoming Participants - Greet attendees and facilitates introductions.

- Provide an overview of the day's activities and objectives.

- Making participants feel comfortable and engaged.

- Explaining Wikimedia ecosystem, not just Wikipedia

- Presentation slides

- Prizes, giveaways

6. Training Session - Conduct hands-on workshop covering:

• Account creation and login.

• Wikipedia editing basics (visual editor and wikitext).

• Using the sandbox for practice.

• Wikipedia's core policies (neutrality, verifiability, notability).

- Addressing varying levels of participant familiarity with Wikipedia.

- Explaining copyright and licenses used in Wikimedia movement

- Blocked IP addresses, limits on account creation from single IP

- Wikipedia Tutorial pages

- Training slides

- Printed handouts/manuals

- Turning on gadgets in preferences

7. Editing Activity - Participants work on the prepared worklist, creating new articles or improving existing ones.

- Sarah and volunteers provide one-on-one assistance.

- Encourage collaborative editing among participants.

- Help participants navigate sourcing and citation requirements.

- Resolving editing conflicts or technical issues.

- Citoid generation failures, using hand-creation instead

- Wikipedia editing interface

- Reliable online sources (digital archives, news articles, Wikipedia Library)

- Citation tools (Zotero, Citoid Wikipedia's citation generator)

8. Tracking Progress - Monitor real-time edits and contributions via the Program and Events Dashboard.

- Highlight milestones and achievements during the event.

- Takes photos (with consent) for future promotion.

- Ensuring all participants' contributions are tracked.

- Maintaining participant enthusiasm throughout the event.

- Program and Events Dashboard

- Live edit feeds

- Camera or smartphone for photos

Phase 3: Post-Event Follow-Up
9. Measuring Impact - Reviews Dashboard analytics to measure contributions, such as:

• Number of edits made.

• Articles created or improved.

• Total words added.

• Images uploaded.

- Analyzes the quality and significance of the contributions.

- Interpreting data to assess the event's success.

- Identifying areas for improvement in future events.

- Program and Events Dashboard analytics

- GLAMorgan or GLAMorous for Commons contributions

10. Reporting and Sharing Outcomes - Prepare a report summarizing the event's impact, including:

• Key statistics and metrics.

• Participant feedback and testimonials.

• Success stories (e.g., notable articles created).

- Share outcomes with participants, library administration, and the community.

- Post about the event on social media and the library's blog.

- Demonstrating long-term value beyond immediate metrics.

- Ensuring the report reaches and resonates with the target audience.

- Library newsletter

- Social media platforms

- Library blog

- Community meetings/presentations

11. Maintaining Engagement - Encourage participants to continue editing independently.

- Consider forming a local Wikipedia editors' group or hosting regular editing meetups.

- Solicit feedback for future improvements.

- Plan future events based on insights gained.

- Sustain momentum and ongoing community involvement.

- Manage additional commitments alongside regular duties.

- Mailing lists (Mailchimp or Eventbrite)

- Social media groups (e.g., Facebook, Meetup)

- Planning tools (e.g., Trello, Asana)

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