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ESEAP Hub/Theory of Change

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The problem being solved by the ESEAP Hub is the limited access, representation and inclusivity of communities in the region to freely share and access knowledge, hindering the realisation of the sum of all human knowledge.

The ESEAP Hub's mission is to provide services and support to communities across the ESEAP in order to increase their capacity and representation in the region and wider Movement.

After several consultations with ESEAP communities through in-person and online meetings as well as asynchronously on Meta-Wiki, ESEAP Hub has decided to focus on five key goals, which are:

  • Improving engagement by diverse community languages and projects through translation
  • Enhancing communication in ways that address language differences, time zones, culture and distance
  • Empowering community capacity through knowledge, experience and resources sharing
  • Building trustworthy, transparent and equitable regional community decision making mechanism
  • Advocating the representation of ESEAP point of views in the global WMF movement

Learning and evaluation plan

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Goal and objectives

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Overall goal: Empower and enable communities across the ESEAP region to freely share and access knowledge by addressing communication barriers, building capacity, enhancing decision making and advocating for regional representation.

Key focused areas:

  • Improving engagement
  • Enhancing communication
  • Empowering community capacity
  • Building trustworthy community decision-making
  • Advocating for the representation of ESEAP


Learning questions and metrics

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Communications (translation)

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  • Learning question: How effectively are translation services supporting inclusivity and access to knowledge across different languages in the ESEAP region?
  • Key metrics:
    • Number and percentage of materials translated into key ESEAP languages (languages to be determined)
    • Number of sessions/meetings offering interpretation
    • Survey responses indicating satisfaction with transitions and impact on participation
    • Growth in participation from communities using translated materials

Communications (other)

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  • Learning question: How effective are the communication strategies in fostering community engagement and knowledge sharing?
  • Key metrics:
    • Number of community meetings, conferences and help desk sessions held
    • Attendance rates and geographic/affiliate representation in these events
    • Feedback on the ease of access to financial and programmatic support through meetings and training sessions
    • Increase in community participation and engagement

Community capacity building

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  • Learning question: How are the training and learning opportunities impacting community capacity and growth?
  • Key metrics:
    • Number of help desk office hours and training sessions held
    • Number of participants in capacity-building initiatives (grant writing, mentorship, leadership, etc)
    • Increase in awareness of support mechanisms and key resources
    • Outreach effectiveness in reaching communities without affiliates
    • Creation and distribution of a "Newbies Handbook" and its impact on engagement

Community decision-making

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  • Learning question: To what extent are decision-making processes within the ESEAP Hub transparent and inclusive?
  • Key metrics:
    • Frequency and clarity of communication and governance decisions
    • Community awareness and satisfaction with decision-making processes
    • Increase in community contributions and engagement in decision making platforms
    • Feedback on governance transparency and trust

Advocating for ESEAP representation

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  • Learning question: How successful is the ESEAP Hub in increasing the region’s presence and influence in global movement discussions and bodies?
  • Key metrics:
    • Increase in ESEAP representation in global forums, bodies and conferences
    • Growth in partnerships and networks between ESEAP and other global affiliates
    • Survey feedback on the visibility and impact of ESEAP issues and the global level

Data Collection Methods

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Data for the metrics will be collected by the following methods:

  • Surveys: Collect quantitative and qualitative feedback from participants, stakeholders and community members
  • Interviews: Conduct in-depth interviews with key community leaders, translators and participants in various initiatives
  • Event attendance records: track participation in meetings, conferences, global bodies and training sessions
  • Document review: Analyze meeting minutes/notes, communication plans, and governance decisions for transparency and inclusivity

Timeline

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Year 1

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  • Establish baselines for key metrics
  • Implement initial surveys and feedback mechanisms
  • Reassess translation services (at 6 and 12 months) and adjust strategies based on feedback

Year 2-3

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  • Continue monitoring progress towards goals
  • Adjust activities and inputs as needed
  • Expand the scope of activities (e.g. local meetups, new campaigns) based on Year 1 findings

Reporting and reflection points

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It is crucial to build in reflection points to review progress, and for reporting to ESEAP and global communities:

  • Quarterly reports: Summarize progress on key metrics, identify challenges and adjust strategies
  • Annual evaluation: Comprehensive review of progress towards the goals, impact assessment and recommendations for future activities
  • Community feedback: Incorporate feedback into ongoing activities and decision-making processes