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Volunteer Response Team/Volunteering

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(Redirected from OTRS/volunteering)
Latest comment: 23 hours ago by QalasQalas in topic QalasQalas

The Volunteer Response Team (VRT) always welcomes new volunteers to help with answering tickets. Nonetheless, to ensure the quality of service and given the confidential nature of the work, there is a selective application procedure.

The VRTS administrators are a group of highly-trusted and experienced volunteers who assess your application to join the VRT. When assessing an application, they familiarize themselves with your work on the Wikimedia projects to ensure that you are suitable as an addition to the VRT. It therefore takes some time before you receive a response regarding your application.

How do I volunteer?

If you are interested in volunteering, please read VRT/Recruiting for information about what the job entails. Feel free to join #wikimedia-vrtconnect to ask any questions that you might have with regard to the Wikimedia Volunteer Response Team. Before applying, please ensure that you are:

Please review the list of queues prior to submitting your application, and apply for all of those queues where you think you'd be able to help.

Notes
  • The VRT is especially interested in users who are entrusted with any special tools on local projects (sysop, bureaucrat, checkuser, etc.), though this is not an absolute requirement.
  • Applicants are usually expected to have shown consistent activity for at least six months.
  • Language skills — other than English — are also highly appreciated. Additional help in language queues is greatly needed and we'd like to know if you are able to help in any other language.
  • If you already have access to VRTS, and you'd like to get access to additional queues, you typically don't need to apply here. Ask on Administrator requests on vrt-wiki instead.
  • If you currently don't have access to VRTS, but had access in the past, even under a different user name, please advise accordingly during your application.
  • Permissions queues: users that already have strong knowledge of and experience with copyright issues, like administrators or license reviewers on Wikimedia Commons, are highly appreciated and invited to volunteer. Users without such skills should apply for info queues instead.
German-speaking volunteers

If you'd like to volunteer for the info-de queue, please apply locally by following the instructions at de:Wikipedia:Support-Team#Mitarbeit im Support-Team.

Dutch-speaking volunteers

If you'd like to volunteer for the info-nl queue, please apply below and send an email to contact-nl@lists.wikimedia.org for the team to assess your application.


Cactusisme

I'd like to help out on the Volunteer Response Team as I believe the simple English queues need more VRT members to assist in the queues and to make sure there is not backlog. I am familiar with the rules and regulations of simple English as they vary from normal English. I am also active daily. Thanks Cactus🌵 spiky ouch 12:59, 3 March 2025 (UTC)Reply

JnpoJuwan

  • User links: JnpoJuwan (talk contribs CentralAuth global count blocks)
  • Babel/Languages you can reply in: en, pt
  • Your most active user talk page(s): Commons, Wikipedia, Wiktionary
  • Queues you would like access to: info-en, info-pt, permissions-en, permissions-pt
  • Email sent? Done

I would like to volunteer in the VRT team to help with the English- and Portuguese-language backlogs. I am moderately knowledgeable about the free licenses and policies of Commons and, specifically, the copyright laws for Portugal. In the Wikimedia movement, I am primarily active in Commons, Wiktionary, Wikipedia and Wikisource, and I would like to be part of all these lists. My contributions on Commons have been my own photographs and adding and organising works by others. JnpoJuwan (talk) 19:07, 3 March 2025 (UTC)Reply

VancityRothaug

I'd like to help out on the Volunteer Response Team because I would like to help other Wikipedians in the Polish and English languages. I am a native speaker of both languages. I am familiar with the duties of a VRT member and I have read all rules - I will be willing to sign the VRT agreement. I am active on Wikipedia projects every day. VancityRothaug (talk + contribs) 20:29, 8 March 2025 (UTC)Reply

QalasQalas

I'd like to help out on the English, Arabic, Turkish, and Somali waiting lists for volunteering with the VRT team. I'm generally confident about the free licenses and policies of Commons and, specifically, the copyright laws for Puntland Jubaland and Somaliland (de facto regions under de jure Somalia). I'm primarily active in Commons, Wikipedia and Wikisource in the Wiki project, plus being part of all these lists. My own photographs and collaborating works by others have been my contributions to Commons. (talk) 08:32, 9 March 2025 (UTC)Reply